Legal & trust

Terms of Sale

Last updated: October 31, 2026

Public draft for legal review. Negotiated signed terms and mandatory law take precedence; this page is not a certification or legal opinion.

Approved offers, annual license payments, acceptance and refunds.

Approved offers

An offer identifies the purchaser organization, products, annual USD price, seats, usage allowance, delivery scope, offer expiry and contract version. Indicative calculators are not binding offers. Only a valid approved offer may open custom checkout.

Payment and activation

Dodo Payments processes checkout. Taxes and payment details appear at checkout. A return URL is not proof of payment: access is granted only after verified successful payment. Annual prepaid contracts run for the stated term; another year requires a new approved order unless a separate signed renewal arrangement states otherwise.

Delivery and implementation

Access and installation milestones follow the accepted offer. Integration dates depend on client data, technical readiness and acceptance testing; estimates are not guaranteed SLAs.

Refunds and disputes

Mandatory statutory rights prevail. The accepted offer and Refund Policy govern other requests. Contact hello@tradeeyes.app with the invoice reference; never send payment credentials.

Purchaser and authority

The approved offer is company-bound and must be redeemed by an authorized, verified company user. The purchaser reviews the product scope, price in USD, term, seats, usage allowances, offer expiry and contract version before acceptance. A public estimate, expired code or code for another company cannot authorize access.

Checkout disclosure and payment evidence

Review the provider checkout amount, currency, tax and payment conditions before submitting payment. Never send card details or private payment keys to Trade Eyes support. Provider-verified successful payment must match the order, product, organization and approved amount; a browser success page cannot grant access.

Delivery and acceptance schedule

Agree any installation deliverables, customer dependencies, acceptance tests and dates in the accepted order. Account access alone does not establish that a partner integration is installed or accepted. Quotas and supported features remain those provisioned for the order; unused illustrative samples do not change scope.

Separate annual and subscription arrangements

Approved partner annual offers are prepaid one-time purchases; continued access beyond the paid term requires a new approved order unless separately agreed. Other subscriptions and any trials follow their own disclosed provider lifecycle. A trial does not grant an unpaid full annual entitlement.

Payment issues and mandatory rights

For failed, delayed, disputed or reversed payments, contact partnership@tradeeyes.tech with the invoice reference. Access and any reversal consequences must follow verified provider status, the accepted agreement and applicable law. No universal no-refund condition is created; mandatory rights and the Refund Policy remain applicable.

Execution details requiring legal review

Before commercial reliance, confirm the legal seller and purchaser, notice addresses, governing law, tax treatment, refund procedure, negotiated cancellation rights and any liability or dispute clauses. These public draft terms do not invent those details or replace signed negotiated terms.

Contact

Questions and contract requests: partnership@tradeeyes.tech.